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Medicaid Leads Health Plans In Innovative Engagement Strategies, All Payers Show Room For Improvement

Resource | September 4, 2018

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Successful consumer engagement is a strong predictor of retention and ongoing participation in treatment. Engaged consumers take action to become better informed and more proactively involved in decisions and behaviors that affect their health, insurance coverage, and health care. Medicaid health plans are industry leaders in adopting an array of consumer engagement strategies according to…

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