Using LEAN Principles To Transform A Behavioral Health Crisis Center: An Interview With Margaret E. Balfour, MD, PhD

Community Voices | September 28, 2017

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How do you quickly and effectively transform the operations of a struggling behavioral health crisis center? One way is to use LEAN principles, a method developed for the auto manufacturing industry that is now being applied across all sectors, including health care delivery. During this interview Margaret E. Balfour, MD, PhD, discusses how her team…

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