Patient-centered care focuses on the needs, values, and preferences of the patient with the goal of improving wellbeing; good communication skills are essential for success. During part one of a four part interview, Carol Kivler, MS, CSP, an author and founder of Courageous Recovery, Inc., a nonprofit that advocates for mental illness recovery, shares her personal perspective – based on her lived experience of recovering from treatment-resistant depression — on the essential ingredients of patient-centered communication, and its importance in the mental health field.
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