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Delivering high-quality and equitable care to an increasingly diverse population is a challenge faced by individual healthcare providers and healthcare systems. Cultural competence has been described as an approach to reduce disparities and improve healthcare quality within the healthcare system. But what exactly is cultural competence?
Drs Valerie Purdie-Greenaway and Elizabeth Bennett will answer this question and more as they discuss the origin of cultural competence and how tailoring healthcare delivery to meet the social, cultural, and linguistic needs of individual patients may not only improve the patient-provider relationship but also lead to improved outcomes.
During this webinar, they will review the key building blocks of cultural competence, including cultural awareness, knowledge, skill, desire, and encounters. Finally, Drs Purdie-Greenaway and Bennett will introduce the concept of cultural humility and discuss how this dynamic and lifelong process can be used to enrich cultural competence.
- The definition of cultural competence
- Why cultural competence is important in healthcare
- The origins of cultural competence as a concept
- The components of cultural competence
- How cultural humility relates to cultural competence
- Valerie Purdie-Greenaway, PhD
- M. Elizabeth Bennett, PhD
- Kimberly Lonergan, RN, MSN
- Mark Tacelosky, PharmD
Speakers are paid consultants of Otsuka Pharmaceutical Development & Commercialization, Inc.
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