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Do Your Services “Work”?

Perspective | July 15, 2015

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As we move away from pay-for-volume to pay-for-value, there is one important question – what is “value” in health and human services? Furthermore, who defines it, and how do managers gather and present data that proves their services “work?” In my experience working with management teams, I find that most are “data rich” and “information poor.” I’m reminded…

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